Who is Gold Nugget Cards?
Gold Nugget is a small business run by owners, Kenny and Cayla. We specialize in Pokémon cards, offering singles, sealed products, and exciting promotions for collectors all across the United States.💛

Do you have a physical store?
Not yet! Right now, we’re a fully operational online-only business but who knows what the future holds. 😉

Buying & Selling Cards 💵

Do you meet up in person to sell?
We do not meet up in person to make a sale. All sales must be done through our website.

How do you price your cards?
We base our prices on TCG Player market values, Price Charting for graded cards only, and the condition of the card to ensure fair and competitive pricing.

When do you release new product?
We drop anytime we get our hands on new product. Check daily for new arrivals! We also have mini drops every Tuesday, focused on common and uncommon cards, bundles, and set-completion essentials. Stay tuned to our website and social media so you don’t miss out!

Do you buy Pokémon cards?
Yes! We buy singles and offer around 60-80% of TCG Player and Price Charting market value in store credit. You can submit your singles, graded, or sealed product through the contact page on our website.

What condition do my cards need to be in to sell them?
We accept Graded to Heavily Played (HP) cards. No Damaged. If you're unsure, feel free to send us pictures!

Orders & Shipping 📦

How long does shipping take?
We offer multiple USPS and UPS shipping options:

U.S. Shipping

USPS:

• Ground Advantage (2-5 business days, tracking + $100 insurance)
• Priority Mail (1-3 business days, tracking + $100 insurance)
• Priority Mail Express (1-2 business days, tracking + $100 insurance)

UPS:

• Ground (1-5 business days, tracking + $100 insurance)
• Next Day Air® (1 business day, tracking + $100 insurance)
• 2nd Day Air® (2 business days, tracking + $100 insurance)

Currently testing international shipping prices and delivery times.

Tracking is provided via email once your order ships. Please allow 24 hours for updates. For shipments valued over $100, consider declaring the higher value and purchasing additional coverage to ensure full protection. ✉️

Do you ship international?
Yes, we are slowly rolling out international shipping! 👀

What do I do if my package is lost or damaged?
Gold Nugget is not responsible for lost, damaged, or delayed shipments. Please contact us and we will do our best to help resolve any shipping issues.

What precautions do you take to ensure my package doesn't get lost or damaged?
We take every precaution to protect your order during shipping. 👍🏼

A single card valued under $5 is placed in a soft sleeve, reinforced with shipping protectors, and shipped in a bubble mailer. If more than one card valued under $5 is ordered they are all placed in their own soft sleeves, then a team set bag, reinforced by a shipping protector.

For single cards valued at $5 or more, we place them in a soft sleeve, secure them in a top loader, and reinforce them with shipping protectors before packaging.

For larger orders, including sealed boxes, we use sturdy shipping boxes with packing paper to prevent movement and ensure the products arrive safe and sound.

While we do everything possible to protect your order, we recommend selecting a shipping option with insurance for high-value purchases, as we cannot control what happens once a package is in transit. We also recommend purchasing extra insurance oh high-value purchases.

Can I return damaged or lost items?📍 
Yes, we accepts returns on orders that include a name, order number, valid tracking number, and a reason for the return. To request a return, submit a request through our contact page with the reason for the return and photos of the damaged products. Once we review your request, we will contact you to confirm if the return is approved and provide further instructions. We are not responsible for any shipping charges on returns. We are not responsible for lost items during shipping. Returns are eligible within 7 days after purchase date. After 7 days returns will not be accepted.

Promotions & Gold Nugget Hunt

What is the Gold Nugget promotion?
The Gold Nugget Hunt is an exciting promo where random orders receive a custom Gold Nugget card! Winners also get special incentives and can be featured on our social media.🥇

Other

Can I contact you with questions?
Of course! You can reach us via the contact form on our website or message us on social media! 📱